Privacy Policy

Privacy Policy

Introduction

Welcome to https://peppermint-tea-cultural-uses.scoopsurge.com (referred to as “Peppermint Tea Cultural Uses,” “we,” or “our” in this policy). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details how we collect, manage, and protect the personal information of our website visitors, application users, and service subscribers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website, located at https://peppermint-tea-cultural-uses.scoopsurge.com.
  2. All associated mobile applications and software services provided by us.
  3. Interactions between users and our services through various channels (e.g., web, email, phone).
  4. Any third-party platforms or services that we link to or integrate with, but please note that this policy does not extend to their practices; they have separate privacy policies governing their operations.

Processing Activities

When you engage in any of the following activities, you agree to the collection and processing of your personal data as outlined below:

  1. Using our Applications and Services: As an authorized user, we may collect account information, login credentials, and usage data to provide and improve our services.
  2. Visiting Our Websites: We track visitor interactions using analytics tools, which may include IP addresses, browser types, and referring websites.
  3. Communications: By signing up for our newsletters, emails, or consenting to calls/texts, you authorize us to contact you with promotional content, updates, surveys, or support messages.

Personal Data Collection

We collect a range of personal data to enhance your experience and personalize our services. This includes:

  1. Account Information: Username, email address, profile pictures, and passwords (hashed and encrypted).
  2. Payment Details: Credit/debit card numbers, expiration dates, and billing addresses for processing transactions securely.
  3. Financial and Purchase Data: Transaction history, order details, shipping addresses, and product preferences.
  4. Mobile Device Identifiers: Unique device identifiers, mobile network information, and location data (with your consent) to improve our apps’ functionality.
  5. Location Information: Your geographical location data when you choose to share it or use location-based services.
  6. Feedback and Reviews: Comments, ratings, and suggestions provided by users to enhance our products and services.
  7. Social Media Details: If you log in via social media accounts, we may collect information from those platforms (subject to their privacy settings).
  8. Product Interaction: Information about the products you view, search for, or purchase on our sites.

Cookies Policy

We use cookies and similar technologies to enhance your experience on our websites and apps:

  1. Strictly Necessary Cookies: These are essential for website functionality, enabling core features like login, shopping cart functionality, and language preferences.
  2. Preference Cookies: Used to remember user settings, such as language, theme, or location, to provide a personalized experience.
  3. Analytics Cookies: Track your online behavior, gather statistics, and help us understand how users interact with our content for the purpose of improving our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We adhere to data minimization principles by retaining personal data only as long as necessary:

  1. Legal Requirements: We may need to keep certain data for legal compliance, tax purposes, or to prevent fraud.
  2. Business Needs: Your information is retained to provide services, improve our offerings, and maintain business records.
  3. User Consent: In some cases, we’ll store data until you withdraw your consent.
  4. Anonymization and Deletion: Once the retention period expires or when no longer required for the above reasons, we anonymize or delete the data securely.

Data Security Measures

We implement robust security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption: We use encryption protocols for data at rest and in transit to ensure secure communication.
  2. Access Control: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.
  3. Regular Audits: We conduct periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.
  4. Data Backup: Regular backups are performed to safeguard against data loss.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children. If you believe we have collected such data by mistake, please contact us immediately using the details provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data, except where we have a legitimate ground to retain it.
  4. Restriction: Limit the use of your data in specific circumstances.
  5. Data Portability: Receive your personal data in a structured, commonly used format, and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from decisions based solely on automated processing of personal data.
  8. Appeals/Complaints: File a complaint with relevant supervisory authorities or contact our privacy team for data-related inquiries.

Changes to Privacy Policy

We reserve the right to update this policy at any time, and any changes will be posted on our website. We encourage you to review it periodically for the latest information on our privacy practices.

Contact Information

For any questions, requests, or concerns related to privacy:

We value your trust in protecting your personal information, and we are committed to maintaining transparency throughout our operations.